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Contact Paul

To send us a message, please complete our contact form. We endeavour to answer your 
query as soon as possible. At weekends there maybe a delay in responding back to you. 
Please also check out, our most frequently asked questions to see if we were able to help 
you in advance. 

Many thanks, Paul 

FAQ

How do I pay?

We use PayPal to process your payment securely and safely on our website.
 

Is there a minimum order?

No. We’re happy to post you a single card or several prints, we value your custom whatever you choose.

 

What is a limited edition Giclée print and what’s it made from?

All Giclée prints are carefully produced from original oil paintings by Paul Tavernor. Each print is produced in-house, ensuring the artwork matches the colour and detail of the original. We work with the latest in digital technology and use only original archival inks and heavy gram professional, ultra-smooth art paper. This is made from 100% cotton rag; it’s acid, lignin and chlorine free, and is pH buffered with calcium carbonate for the maximum long term durability and vibrancy.

 

Our prints are hand signed by Paul and are part of low editions. They come presented in an antique white mount with an authenticity certificate and are wrapped in a protective cellophane sleeve, ready for your own framing or as a gift for someone special.

 

 

Can you tell me more about the greeting cards?

Like our prints, all our greeting cards are carefully reproduced from the original artwork and are A6 in size. This is about a quarter of an A4 sheet of paper. The images have been professionally printed with a white border on a heavy 330 gram card, using the latest digital technology. The card’s is made from 100% chlorine free wood pulps, sourced from fully sustainable, renewed forest. These cards also have a UV coating to maximise their colour longevity.

 

Each card is hand signed by Paul and is left blank inside ready for your own message. Each comes with a white envelope and a protective sleeve.

 

How long will my delivery take?

Limited editions prints are sent by Royal Mail recorded post or Parcel Force, and often require a signature. Cards are sent by standard second class post. We aim to dispatch all orders within 5 working days, often earlier. On occasion this may be delayed due to circumstances beyond our control – such as Bank Holidays and seasonal periods. If we know there’ll be a delay in your product reaching you, we’ll let you know.

 

Overseas orders are sent using Royal Mail Priority Airsure, which is a trackable service. Shipping costs will be added at the shopping cart exit.

 

Will the security mark appear on my print?

No. For security purposes some images you see on-screen have been overlaid with a security mark. This will not appear on any prints or cards that you buy.

Are the products protected by copyright?

Yes. The full unlimited copyright and the intellectual property rights for all images are wholly owned by Paul Tavernor. None of our images and intellectual property including any images, products, company names, trade logos, text or content from our website may be copied from any source, used on any other website, lent, hired, sold or used in any form or for any purpose without the express and written permission of us.

 

Do you have any original oil paintings?

Most of Paul’s paintings have already been sold but new ones are being created all the time, and will be added to the website when finished. Please feel free to contact us for enquiries and prices. 

 

Do you attend shows and art fairs?

Yes, for details of where we’ll be exhibiting next, visit our News and gallery page

or follow us Facebook.

 

Do you undertake commissions?

We don’t undertake many commissions but are happy to discuss any special ideas.


Should I order online if I’m a trade customer?

No, if you wish to enquire about opening a trade account, please contact us directly, detailing who you are and where you’re located, so we can verify your business.

 

Can I obtain a licence to use your images?

For enquiries about potentially licensing our images, please contact us.


 

I am a journalist and I would like to get in contact

Paul has been featured in many national and regional magazines and we’re happy to speak to you about any coverage you may have in mind. For all press and media enquiries, please contact us.

 

 

When is the last dispatch dates for Christmas?

 

In order for us to make your order up by hand then dispatch them, the dates will recommend will be:

 

Australia & New Zealand – Last orders need to be received by the 1st December

Canada – Last orders need to be received by the 4th December

USA – Last orders need to be received by the 8th December

Europe – Last Orders need to be received by the 8th December

 

UK – Last orders need to be received by 15th December

 

If you’re unable to find the answer to your question, please get in touch

and we’ll get back to you as soon as possible.